Success doesn't come without hard work
Brothers Gareth and Derek founded ProCam machine in 2006 to simply stick with what they were good at. Gareth (a red seal journeyman machinist) and Derek (a NAIT business finance graduate) brought forward a unique combination of service and management, and have maintained their owner/operator positions throughout their several years in business. Sticking with what you're good at & doing what you're passionate about came easy to these two, and has fueled their ambition to bring a new kind of energy, service, and professionalism to the industry. Within a short period of time, ProCam had earned a reputation for being amongst the top machine shops in the Leduc/Nisku area, but both brothers acknowledge that the hard work isn't over- not even close.
"We've experienced slow and sustainable growth since 2006, which has enabled us to safely emerge into the industry and grow with it at a comfortable pace. The fact that we've experience early success is something we haven't taken for granted, not even for a second. We're aware of the changes in the industry and the expectations our customers have of us. Both challenges keep us on our toes and force us to keep looking forward, innovate, and simply find better solutions - all the time - because continued success won't come without hard work." - Derek Jones
Today, ProCam operates a 5,000 sqft shop in Nisku and employs 10 full-time personnel including machinists, drivers, operators, and admin staff. The ProCam facility is a multi-purpose steel plate profile cutting shop staffed by many employees who have been involved with the company from day one. Equally as important, ProCam still services customers who were amongst their first at the very start.
"Customers often ask if we're a family owned business, because that's what interacting with our company feels like. We're an energetic group, we love what we do, and we all feel like we've known each other our entire lives. We get along great and cooperatively operate a very efficient shop. Our customers enjoy the ProCam atmosphere. We're casual and easy to talk with - and we're fiercely dependable. We've kept a very high customer-retention rate because we go the extra mile for our customers - they know they can rely on us for exceptional service." - Gareth Jones
